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Please choose one
of the following links so that we can serve you better. Any
communication with QuickPacket must be accompanied by your customer
number, server number, and root password. Omitting this information
may result in a delayed response. If you have a new problem
or question, please open a new support ticket.
If you have a problem or question that you previously contacted
us about, please re-open your existing support ticket. Opening
a new support ticket may result in a delayed response.
If you have an emergency issue, such as server or network down,
please open an emergency support ticket.
If you have a billing or abuse issue, please use our support
ticketing system as described above. Please keep in mind that
we do not normally address billing or abuse issues outside of normal
business hours.
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